Transforming
Cafeteria Experiences
Worldwide with Technology

Our reach spans over 14 countries across the globe. As part of the Compass Group, the world’s largest food service company with a turnover of USD 35 billion, we are uniquely positioned to drive innovation in the institutional F&B space.

OUR WORLDWIDE FOOTPRINT

We are deeply integrated into the Compass world to deliver tailored F&B technology across sectors such as business & industry, healthcare & senior living, education, sports & leisure, remote mining & construction camps, and defence bases, enhancing dining experiences worldwide.

385+

Clients

14+

Countries

730+

Sites

Our Journey so Far...

SmartQ began its journey with a vision to be the leader in the institutional F&B space.

2015

The Digital Cafe Suite was showcased at the Global Leadership Conference in London.

2022

With 100 million transactions, our platform proved its vast reach and growing impact.

2024

2020

Partnering with Compass Group sparked global expansion, enabling wider growth.

2023

Our technology was launched across 500 sites worldwide, marking a major milestone.

2025

Leading AI-driven tech engineering, SmartQ continues shaping F&B technology's future.

Meet Our Leaders

Sue Liderth

Group Chief Solutions Officer

Sam Price

Group Chief Information Officer

Annabel Gale

Insights Product Director

COMPASS AND SMARTQ FIND SYNERGY IN INNOVATION

TAKE A SNEAK PEEK!

Our Digital Cafe Suite - Omnichannel Platform

A mobile application that enhances the cafeteria experience by enabling users to pre-order meals, scan snacks, and earn rewards through a fast, flexible, and user-friendly platform.

A progressive web application that delivers a smooth, app-free dining experience. Users can browse menus, place orders, and complete payments effortlessly across multiple devices.

A self-service kiosk that transforms cafeteria dining into a streamlined experience with a modern, touch-screen interface, allowing users to quickly browse menus, place orders, and pay.

A Windows-based solution that optimizes foodservice with seamless order, payment, sales, and inventory management. It is fully integrated for real-time, consistent performance across channels.

Intelligent Menu Display

A display system that shows real-time menus, promotions, and ads. It is integrated with the Digital Café Suite to support dynamic content and customer engagement in food courts, restaurants, and cafes.

Order Status Display

A display system that provides real-time order status updates on the screen. It is linked with kitchen systems to assign tokens, streamline communication, and reduce manual updates.

Control Desk

A centralized dashboard system that simplifies site, outlet, and menu management with multi-site access, role-based control, and detailed reports for enhanced operational efficiency and real-time decision-making.

Aurora Dashboard

A standardized Power BI dashboard that offer cafés consistent insights including customer preferences, peak hours, and menu performance. It enhances planning, operational efficiency, and overall profitability.

Features of Digital Solutions built by Compass for Compass with SmartQ

We’re dedicated to shaping a sustainable future by empowering informed choices, reducing food waste, and creating rewarding food experiences. Our goal is to enhance user satisfaction by fostering enjoyable dining moments.

✔ Order for now, later, or to the table

✔ Scan and go

✔ Delivery

✔ Allergen and nutrition information

✔ Multilingual capability

✔ Loyalty, subsidy, and reward systems

✔ Order feedback

✔ Hospitality solutions

ONE BRAND, MANY FACES WITH GLOBAL CONSISTENCY

Hear From Our Compass Leaders

"Our partnership with SmartQ presents Compass Group with powerful opportunities to enhance our food services offering through digital capabilities. By deploying technology solutions at a global scale—such as mobile food ordering apps, self-service kiosks, and intelligent menu displays—we can deliver unique and meaningful experiences for our clients, consumers, and operators. SmartQ’s talented team is a valuable asset, supporting our mission to be a world-class provider of food services."

Sue Liderth

Group Chief Solutions Officer

"As experts in technology and innovation, SmartQ has brought an agile and forward-thinking approach that has greatly benefited Compass Group. Their expertise has enabled us to seamlessly integrate new technologies, enhancing our efficiency and helping us stay at the forefront of industry advancements. Working with SmartQ has been instrumental in maintaining our competitive edge and delivering innovative solutions to our clients."

Anthony Crook

Principal Product Manager

"The successful partnership between Compass Group and SmartQ has resulted in a product suite that resonates with Compass markets and clients. The tailored solutions—crafted specifically for our operators, clients, and consumers—have added significant value to our offerings, thanks to our distinctive positioning. The outcomes have been impactful, delivering substantial value to our clients and partners while strengthening our market presence."